Here are a few of the possibilities
Locate and attract new customers
Supply new customers with information about your business
distribute E Catalog's, books etc.
Help the customer request further information
Sort information requests to the proper department
record and store online mailing lists
record demographics about your online customers
Take orders
Accept credit cards or checks
Give employees world wide access to your most current forms, contracts and other paper work
Live chat - voice or keyboard - with no long distance fees, to customers and employees world wide
Host a conference
Give a presentation
Monitor your store, home, office etc while you are away
Store backup copies of your important files off site.
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